Learn the foundations of Agile and Scrum. Become a great Scrum Master. 
Learn how to collaborate and facilitate with online tools.

This Certified Scrum Master (CSM) class is a virtual, interactive learning experience where you can learn the key principles of Agile, the concepts and practices that define the Scrum framework, and the specific activities and responsibilities to be a great Scrum Master. This class is based on real-life practices and applications, and the entire learning experience is conducted using interactive exercises that foster learning and collaboration.

This course is taught by Valerio Zanini, a Certified Scrum Trainer and author of Deliver Great Products that Customers Love. His book has been adopted by several organizations as their official agile product management guide. Valerio has more than 20 years of experience building digital products and working with Agile teams in different industries. In his classes he shares real life stories and best practices to help apply the concepts to real situations.

This class offers a solid introduction to Agile and Scrum principles not only for Scrum Masters, but also for anyone interested in learning about the foundations of Agile and what is needed to spark a transformation within their team or organization. The focus of the Certified Scrum Master is to drive productivity within the team, help adopt the right Agile and Scrum practices, increase the likelihood of success for any project, and reduce the risk.

Format: Virtual training, live instructor, group exercises, no slides.

Course length: 3 half-days (7:00am - 12:00pm - Timezone: USA EDT)

Dates: July 8-10, 2020 

Certification: This class includes the Certified Scrum Master exam administered by the Scrum Alliance for the certification. Upon completion of the class the students are eligible to take the exam. This class covers all the required Learning Objectives and 16 hours of live instruction by a Certified Scrum Trainer.

3 FREE coaching sessions for support on becoming an effective Product Owner in your workplace for 6 months after class


What you will learn

Taught by Valerio Zanini, a Certified Scrum Trainer (CST), this class takes participants through a series of interactive workshops where they can learn and apply first-hand the principles of Scrum. The goal of the class is to learn the fundamentals of Scrum, the responsibilities of the Product Owner, the Scrum Master, and the Development Team, how to lead an Agile transformation within your team and organizations, and how to become a great Scrum Master. The class also prepares participants for the CSM certification exam. The certification attests the ability to implement Scrum in the work environment, conduct the Scrum activities, and act as an Agile change agent in the organization.

You will gain a practical understanding of the roles, artifacts and events of Scrum, via hands on exercises, discussions, fun games, and real-life stories.

  • Roles: Scrum Master, Product Owner, Development Team Member
  • Events: Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective
  • Artifacts: Product Backlog, Sprint Backlog, Sprint Goal, Product Increment
  • Extra: Definition of Done, Refinement Activities, Waterfall VS Agile, Technical Debt and Engineering Practices, Coaching and Facilitation, Incremental and Iterative Product Development, Servant Leadership

Scrum is today the most popular Agile framework, used by organizations worldwide. Scrum is a simple yet incredibly powerful set of practices that help teams deliver products in short cycles, enable fast feedback, and create a culture of rapid adaptation to change. This class teaches the foundations of Agile and provides a solid understanding of the Scrum framework with a specific focus on the Scrum Master role, as a leading change agent in the organization in support of the Product Owner and the Development Team. We also take a look at traditional project management approaches and how they map to responsibilities, activities, and best practices in an Agile context.

You will learn how Scrum exists in a larger organizational context, and how it differs from traditional Waterfall approaches. You will also learn the importance of the Scrum Master within an organization to act as a servant leader, support the team, and drive an Agile transformation.

This class uses digital collaboration tools to facilitate exercises and discussions. As an added bonus, you get to experience some of these tools and build the confidence to bring these tools to your team and organization.

About the training experience

This is a virtual training class with a live instructor, delivered using video conference and digital collaboration tools. We have converted the in-person group exercises to online group exercises using a variety of tools. These exercises ensure you achieve the same learning objectives, while engaging and having fun with other participants.

The whole class is based on interactive exercises, simulations, and group discussions. The instructor explains key concepts and brings in real-life stories, and participants learn from applying the concepts and from sharing with each other. The instructor may share photos, diagrams, or single slides to bring home a point or share an experience. Besides this, there are no slides as the whole class is driven by exercises and group activities to accelerate the learning.

We incorporate innovation games and liberating structures into the exercises. You will experience these useful frameworks that you can use spark innovation and collaboration with your team members. Because we facilitate the class using real everyday tools, you also get to learn how to use these to spark collaboration within your own team and organization.

What other students are saying

"The overall course/training was very useful and informative. Keep it up!"

"Valerio did an excellent job, kept the class engaged and directed productive learning experiences."

"Valerio was a very engaging instructor and his knowledge is vast."

"Wonderful instruction!"

"He provided great exercises, good answers to questions and real life examples to demonstrate the course content."

"I feel like there is so much to learn, but he explained the basic ways to think, some available tools, and frameworks to address the challenges that scrum masters will face when dealing with teams, managers and various tiers of the organization."

"Fast-paced, concise, relevant. Good class, highly recommended. Valerio really knows his stuff."

"Excellent, must do, I recommend everybody to take this class"

Who Should Attend

Anyone who desires to learn about Agile and Scrum, or has previous experience and wants to sharpen their understanding of key concepts and practices, including:

  • Scrum Masters
  • Product Owners/Product Managers
  • Agile coaches
  • New Scrum team members
  • Business Analysts
  • Project Managers/PMO
  • Leadership roles responsible to drive an Agile transformation

About the trainer

A product innovator and digital leader, Valerio Zanini has more than 20 years of professional experience spanning software development, system integration, agile transformation, design thinking, and product innovation. He excels at building new products in the early stages of product innovation, where uncertainty and lack of a clear solution are the biggest challenges. He provides consulting and training to organizations of any size, helping them become more innovative with Agile, Scrum, SAFe, product management, and Design Thinking practices.

Formerly, a Director of Product Development at Capital One where he led digital transformation initiatives for retail bank and transformed how customers interact with bankers. Before Capital One, Valerio was the co-founder and CEO of Goozex (sold in 2012), a Systems Engineer at Cisco, and the co-founder of one of the first web development companies in Italy.

He is a Certified Scrum Trainer and Scrum Master, SAFe Program Consultant, and Certified Product Owner. He is also a certified instructor in Innovation Games and in Training from the Back of the Room. He is the author of Deliver Great Products That Customers Love”, published in 2018.

Valerio lives in Washington DC, and delivers training in public and private settings around the world.

Learn more on Linkedin

What's included in the registration

By participating in this course, in addition to a life-changing understanding of Agile and Scrum, you get (included in the cost of registration):

  • Course workbook with exercises and worksheets (digital PDF format and when possible printed) 
  • Eligibility to take the Certified Scrum Master exam to become a Certified Scrum Master (CSM) upon completion of the requisite training materials
  • Two review sessions with the trainer(s) to review any topics from the class and prepare for the exam
  • 3 FREE coaching sessions for support on becoming an effective Scrum Master in your workplace for 6 months after class
  • Two-year membership to Scrum Alliance

Cancellation policy

Cancellation requests submitted 10 business days or more prior to the start of the course are entitled to a full refund. Students submitting cancellation requests less than 10 business days prior to the start of the course will be offered a credit toward a future CSM course of equivalent value within one year, or a refund of 50% the amount paid for registration. No shows on either day of the class receive no refund. Should the organizer cancel the course for any reason, each registered student will be issued a full refund or a seat in a future class.

Special discounts

We understand that life situations differ and we'd like to support people in need by offering special discounts.

If you are a current student in a graduate program, active military or spouse of an active military person, or if you have lost your job and are looking for a career change or new training opportunity: please contact us before registering and we'll provide a discount code to apply to your ticket purchase.


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